What is the meaning of the error message "14 DATA ACQUISITION PROBLEM" displayed on the 86120B/C?
"E-14 DATA ACQUISITION PROBLEM" is displayed if the 86120B/C cannot detect the internal HeNe Laser during its self-test.
This error is caused by the age of the HeNe laser in the 86120B/C. The laser requires more time to turn on than what the self-test has given it. There are instances that the you may be able to get the unit back up and running by waiting a couple of minutes after the error message presents itself, and pressing the PRESET key. If no error is present, it looks like you have temporarily fixed the problem. We do recommend that you consider sending your unit in for repair, because this is a good indication that the laser is about to go out. Please view our Repair web site (see Related Links) to determine the services available in your area.