How do I correct VSA license errors?

Version 7.20 or lower...

The error message that shows up is very similar to or exactly the same as the ones below:

• License initialization error, Reply from network driver is bad, Please re-install product.
• License initialization error, Network driver appears to not be serving this directory, Please re-install product.

To troubleshoot the error, please follow the steps below:

1. 1. Stop the CrypKey service via the Windows Services tool
   i. Win2k: Start->Settings->Control Panel->Administrative->Services
   ii.WinXP: Start->Control Panel->Performance and Maintenance->Administrative Tools->Services
2. Delete the following files in /system32:
   i. Ckldrv.sys
   ii. Crypserv.exe
   iii. esnecil.ind
3. Execute /vsa/setupex.exe
4. Start the 89601A VSA Software.
5. Once the 89601A VSA Software is able to start, you may need to request a new site key

Version 8.00 - 12.02...

The error message that shows up is very similar to or exactly the same as the ones below:

• Update NOT successful: Reply from network driver is bad.
• License intitialzation error. Could not start ngn.

To troubleshoot the error, please follow the steps below:

1. Start a command prompt window. Start, Run, cmd, OK.
2. Type the command " \Documents and Settings\All Users\Application Data\Agilent\Vsa\8.0\setupex /U" then press enter.
3. Delete the file Windows\system32\esnecil.ind
4. Reboot the PC.
5. Run \Documents and Settings\All Users\Application Data\Agilent\Vsa\8.0\setupex.exe