Technical Support
Test & Measurement
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1-25 of 225
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Do you have an example C# code to control the N4960A BERT?
Yes.
FAQ 2013-05-06 |
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N6171A MATLAB Software - Agilent Compatible Instruments
N6171A MATLAB software can be purchased along with a new Agilent instrument or purchased as software to add to an existing instrument.
FAQ 2013-04-29 |
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Signal & Spectrum Analyzer Firmware / Software Update Center
To access the most recent version of firmware or software
FAQ 2013-04-29 |
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How do I know what operating system my instrument will have?
Your quote and order will indicate the operating system.
FAQ 2013-04-25 |
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How long will Agilent support Windows XP Professional for Embedded Systems?
Windows XP will be supported until May 2016.
FAQ 2013-04-25 |
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How can an installed base customer with Windows XP Professional for Embedded Systems upgrade to Windows Embedded Standard 7?
For the PC4/PC5 processor, the upgrade is via the software kit on Option SSD. For older CPUs, the CPU hardware must first be upgraded to PC4/PC5.
FAQ 2013-04-25 |
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Why is Agilent delivering OS upgrades on the Option SSD or Option PC4/PC5 processor?
Agilent’s licensing agreement prevents us from selling the operating system independent of physical hardware.
FAQ 2013-04-25 |
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Which 89600 VSA version is supported by firmware release A.12.xx on Windows 7?
All 89601B versions should work with firmware release A.12 for Windows 7.
FAQ 2013-04-25 |
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Will Agilent continue to sell existing functionality/upgrades for my instruments?
We have no plans to end upgrade offerings for existing Windows XP functionality
FAQ 2013-04-25 |
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Will I be able to continue to get defect fixes if I remain on Windows XP?
We will continue to maintain the last shipping Windows XP version through end of support life.
FAQ 2013-04-25 |
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Will Windows 7 work on my existing processor?
There is a minimum configuration/vintage of processors which are compatible with Windows 7 and these are denoted as PC4 and PC5 in the show system screen on your instrument
FAQ 2013-04-25 |
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Will I be able to get all future minor enhancements if I remain on Windows XP?
When we stop selling Windows XP downgrades we will end enhancing Windows XP SW versions.
FAQ 2013-04-25 |
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For installed-base customers, after purchasing the N9094AK-PC4 or N9094AK-SSD option, must the instrument to a local SSU office for upgrading?
No. The N9094AK-PC4 and N9094AK-SSD upgrade options come with an imaged SSD.
FAQ 2013-04-25 |
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Will some future capabilities only be offered on Windows 7?
We anticipate a point in the future where new functionality will only be offered for Windows 7 instruments.
FAQ 2013-04-25 |
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What if I need secure scripts to utilize Windows 7 within my secure measurement lab?
Agilent will work with you to evaluate scripts we have developed and successfully deployed in other secure measurement labs.
FAQ 2013-04-25 |
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Is the firmware revision A.12.xx installer the same for both Windows XP and Windows 7?
Firmware revision A.12.xx installer for Windows XP is a separate file than the firmware revision A.12.xx installer for Windows 7. Both are available on the Download button for the instrument software.
FAQ 2013-04-25 |
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30-Day Free Trial for X-Series Measurement Applications
30-day trial license available for the X-Series measurement applications.
FAQ 2013-04-24 |
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UNH-IOL JBISTGUI Software
JBISTGUI utilizes the two channel mode of J-BERT N4903B and configures transmission of the necessary pattern sequences that can enable the BIST-L and BIST-TAS test modes for SATA host and device products. This Software simplifies Agilent’s receiver test setup by eliminating the need to switch between a protocol tester and J-BERT.
FAQ 2013-03-18 |
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Can I use noise floor extension (NFE) with real-time?
No, you cannot use noise floor extension with real-time.
FAQ 2013-02-07 |
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What option should I order to get RTSA in an existing N9030A PXA signal analyzer?
If you already have Option B1X, B1Y and MPB ...
FAQ 2013-02-07 |
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How do I upgrade analysis bandwidth on an N9030A PXA Signal Analyzer?
Table describes each scenario...
FAQ 2013-02-07 |
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Can I use external mixing (Option EXM) with real-time?
No, you cannot use external mixing (Option EXM) with real-time.
FAQ 2013-02-07 |
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How can I tell if my instrument is licensed for Options B1X, B1Y, and MPB?
You can check to see what options are installed in your instrument by pressing the [System] hard key, then the {Show} soft key, then the {System} soft key.
FAQ 2013-02-07 |
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[ENA Series] What is the size/type of storage?
The storage type and size are different depending on the HDD revision. See the table.
FAQ 2013-02-04 |
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Is it possible to disable or enable the Automatic Logon for Windows® on the ENA?
Yes. To disable or enable the Automatic logon for Windows® in a Non-Domain System, perform the following:
FAQ 2012-10-17 |
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