Technical Support

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- Oscilloscopes, Analyzers, Meters
  - EMI/EMC, Phase Noise, Physical Layer Test Systems

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89600 VSA software and X-Series signal analyzer software compatibility matrix Supported versions listed here FAQ 2013-06-13
Where can I find manuals for discontinued and obsolete Hewlett-Packard and Agilent test equipment? Most Agilent products have PDF manuals that can be found on product pages. Other vendors also supply old manuals. FAQ 2013-06-10
How do I upgrade my N9020A MXA Signal Analyzer? Find Information on Hardware Options, Measurement Applications, etc.... FAQ 2013-06-05
How do I upgrade my N9030A PXA Signal Analyzer? Find Information on Hardware Upgrades, Instrument Software and Measurement Applications, etc.... FAQ 2013-06-04
Signal Analyzer Instrument Drivers Supported models: N9000A, N9010A, N9020A, N9030A, N9038A, E4406A, E4440A, E4443A, E4445A, E4446A, E4448A, N8201A, E4447A, E4401B, E4402B, E4403B, E4404B, E4405B, E4407B, E4408B, E4411B, E7401A, E7402A, E7403A, E7404A, E7405A FAQ 2013-06-01
How do I upgrade my N9000A CXA Signal Analyzer? Find Information on Hardware Options, Measurement Applications, etc.... FAQ 2013-05-31
How do I upgrade my N9039A RF Preselector? Find Information on Hardware Upgrades, Instrument Software, etc... FAQ 2013-05-09
Signal & Spectrum Analyzer Firmware / Software Update Center To access the most recent version of firmware or software FAQ 2013-04-29
How do I remotely manage the internal alignments on my X-Series Signal Analyzer? This example demontrates the "cal:expired?" and "cal:auto:part" commands to handle running internal alignments remotely FAQ 2013-04-25
30-Day Free Trial for X-Series Measurement Applications 30-day trial license available for the X-Series measurement applications. FAQ 2013-04-24
How do I correctly enter and use the correction factors for a current probe such as the 11967A/B with an E7400A Series EMC See FAQ content for information on this. FAQ 2013-03-21
What is a Spectrum Analyzer? "What is a spectrum analyzer?” You asked and we answered. FAQ 2013-03-05
What Printers can be used for my Network and Spectrum Analyzer products? Printer Compatibility Information for your specific model of Network and/or Spectrum Analyzer can be found here. FAQ 2013-02-15
How often does the system user alignment for the PSA EMI Measurement Receiver need to be run? 30 days or 3° C temperature change. See contents for details... FAQ 2012-12-11
Do I need to perform a periodic front panel instrument alignment on my N9039A RF Preselector? No, but there is a system alignment that needs to be periodically run. See FAQ content for details... FAQ 2012-12-11
Can I use a vector signal analyzer (VSA) to measure group delay of a digitally-modulated signal? Yes, the 89600S and 89400 families of vector signal analyzers can be used to measure the group delay of a digitally-modulated signal. The approach is... FAQ 2012-11-05
I lost my Agilent E5500 Phase Noise System license key. How do I obtain a permanent replacement license key? In order to obtain a permanent replacement phase noise system license key the phase detector test set (70420A or N5500A) serial number is required. FAQ 2012-10-31
How do I upgrade my E7400A Series EMC Analyzer? Find Information on Hardware Upgrades, Instrument Software, etc… FAQ 2012-08-08
What is the measurement uncertainty for the 8902A Option 50? The only uncertainty in the 8902A Option 050 test system should be the accuracy of the attenuation source. FAQ 2012-05-30
For my PSA Series Spectrum Analyzer, what is recommended to do if my instrument is having trouble saving files or the instrument firmware is unexpe... This issue may be caused by a corrupt firmware file or may be caused by a defect in firmware. Please first try upgrading the instrument’s firmware to the latest version posted on the Agilent web. This issue may also be caused by a hardware probl... FAQ 2012-05-30
Can I get a temporary license key for my PSA Series, ESA Series, or EMC Series Analyzer? No. At this time, we do not have temporary licenses. License keys for these instruments are generated based on the serial number, model number, and Host ID. FAQ 2012-05-28
How do I make the signal list compare measurements made with the detectors used to different limit lines in my MXE EMI Receiver? Meas Setup, Detectors (Measure)... FAQ 2012-05-10
How do a take a sweep with both the Quasi-Peak and EMI Average detector at the same time with an MXE EMI Receiver? Switch to EMI Receiver mode... FAQ 2012-05-10
Why do I get a Meas Uncal message when I select either the Quasi-Peak or EMI Average detector for taking a full band sweep with the MXE EMI Receiver? Sweeptime has reached its maximum. See complete FAQ for further details... FAQ 2012-05-10
Why do I continue to get the "Align 20 Hz to 3.6 GHz Required" message even though I ran the Align Now, All routine on my MXE? You also need to run the System, Alignments, More, RF Preselector, Align Now alignments... FAQ 2012-05-09

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