Contact an Expert

Technical Support

Electronic Measurement

Find by Product Model Number: Examples: 34401A, E4440A

1-7 of 7

Sort:
Why does handheld scope’s date/time display disappears or shows hexa characters?
This condition indicates that the internal memory battery level is low.

FAQ 2013-11-22

Why does handheld scope’s DMM measurement frequently stall after one hour of continuous operation?
This condition indicates that the internal memory battery level has dropped to 1.4V or lower.

FAQ 2009-07-16

My Infiniium scope application is not running properly. Is there a way to reset it?

FAQ 2007-01-05

My Infiniium oscilloscope with the removable hard drive will no longer boot up, why?
Make sure the removable drive key lock is in the locked position.

FAQ 2006-10-20

How do I fix the "Can't Connect to USB Device" problem when connecting to a DSO3000 series oscilloscope?
You must remove the device driver from Device Manager and cycle power on the oscilloscope so that the proper USB driver is installed.

FAQ 2006-10-20

How do I regain operation with a blank display?
If the fan is running, but the display is blank, it is likely that the instrument is operating but all the pen colors are set to the same color. This makes it impossible to read the display and softkeys. To recover from this situation...

FAQ 2005-01-27

Is there a way to find out the serial numbers of the plug-in modules without removing the module?
The serial numbers of the plug-in modules can be found under the About 86100A menu from the HELP button.

FAQ 2004-09-13