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System Uptime Support Services

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System Uptime Support Services
Professional, localized uptime support and end-to-end services that address real-world manufacturing challenges.

Product/Service 2012-03-23

One Stop Shop In-Circuit Test Support Services - Brochure
Agilent's seamless support helps keep your in-circuit testers running smoothly, so you can focus on delivering quality to your customers,quickly.

Brochure 2012-02-16

PDF PDF 694 KB
Solutions Knowledge Base
This dynamic knowledge base of Agilent technical support content provides you with easy access to valuable information so you can troubleshoot problems, increase system efficiencies, and potentially resolve system uptime issues.

FAQ 2012-02-14

FILE FILE
PC Upgrade Agreement
Provides 3-in1 PC upgrades that refresh your i3070 system with better performance, capability and reliability. This service provides PC upgrades to replace your obsolete PC/UNXI controller. It is bundled with software upgrade and comes with support.

Product/Service 2011-09-15

Professional Services
Bring Agilent 3070 test expertise into your company by utilizing test consultants to optimize your programs or teach you tips and techniques.

Product/Service 2011-09-15

System Uptime Support Agreement
Enhance performance and boost uptime of your 3070 system through Agilent's various system uptime support contract offerings.

Product/Service 2011-09-15

Service Volume Agreement
Simplifies the way you buy services with Agilent. The SVA removes the need to place multiple service orders, thus saving you time and money.

Product/Service 2011-09-15

Limited Parts Agreement
Most cost effective way to repair or exchange your defective system parts with Agilent genuine parts and quality services.

Product/Service 2011-09-15

System Spares Onsite Agreement
Provides you peace of mind and the confidence of knowing you have immediate access to spare parts at your site, whenever you need them.

Product/Service 2011-09-15

ICT Max and Flex System Uptime Support Agreement for i3070 Series 5
Introducing the revolutionary ICT Max and Flex support offerings from Agilent for your i3070 Series 5 in-circuit test (ICT) systems

Product/Service 2011-09-15

Windows® 7 for i3070 system and controller upgrade
Effective October 22, 2011 all new i3070 systems and PC controller upgrades will be pre-installed with Microsoft Windows 7 operating system.

Software Update 2011-09-04

System Spares Onsite Agreement
This is the data sheet on system spares onsite agreement for uptime support

Data Sheet 2010-11-15

PDF PDF 201 KB
Refresh your Agilent 3070 In-Circuit Test System with Agilent’s 3-in-1PC Upgrade
The Agilent 3-in-1 PC Upgrade Support Agreement enables customers to replace their legacyAgilent3070 In-Circuit Test Systemtest head controller with the latest PC controller and gain access to the latest Agilent ICT features and capabilities.

Brochure 2010-09-30

PDF PDF 210 KB
Agilent System Uptime Support Product Guide
This data sheet describes the level of support provided under each support product number for Agilent's range of support products for in-circuit test, imaging inspection and functional test systems.

Data Sheet 2010-08-06

PDF PDF 238 KB
ICT System Support Delivery Options
Support delivery guidelines for Agilent In-circuit Test Systems.

Technical Overview 2010-07-21

PDF PDF 59 KB
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Agilent Support Agreement - Consumables Exclusion List for Alternative Functional Test
This data sheet provides a list of consumable parts not covered under the Agilent Support Agreements for In-Circuit Test, Functional Test, Automated X-Ray and Optical Inspection solutions.

Data Sheet 2010-07-16

PDF PDF 85 KB
Access Entitled Content on our Agilent.com Customer Website
Customers who have active warranty or support agreement for their ICT, AXI or AOI test system can register for access to Printed Circuit Assembly Board Test and Inspection entitled content.

Newsletter 2010-05-31

Rehost Service for Agilent ICT, AXI and AOI systems
Rehost service is included as part of Agilent support agreement for hardware support or software subscription service.

Feature Story 2010-05-25

Limited Parts Agreement
Agilent understands these difficult challenges that manufacturers face, and has designed the Limited Parts Agreement – a new affordably-priced supportprogram targeting our customers’ special needs.

Brochure 2010-05-06

PDF PDF 172 KB
Maximize Your Agilent AXI Coverage with Flexible Pricing
This flyer describes the different support options Agilent AXI users can select from to ensure peace of mind for covering the support needs of their 5DX and x6000 investments.

Brochure 2009-11-30

PDF PDF 207 KB
Agilent Medalist i3070 In-Circuit Test System Onsite Calibration Service
This flyer explains why calibration is one of the critical factors that will help maintain the accuracy and repeatability of your Medalist i3070 ICT system.

Brochure 2009-11-23

PDF PDF 100 KB
ISO9000 certified repair centers for ICT and imaging inspection systems
ISO9000 certified repair centers for ICT and imaging inspection systems

Feature Story 2009-11-16

Choose the Services that Best Fit your Needs
Agilent offers several ways for you to purchase Uptime Support Services for your Agilent test and inspection systems, depending on your needs and budget. This brochure provides the available options.

Brochure 2009-04-13

PDF PDF 100 KB
Manufacturing Test & Inspection Services & Support
Datasheet highlighting the new Medalist Support Program for Manufacturing Test & Inspection.

Data Sheet 2008-04-24

PDF PDF 226 KB
Selcom Testimonial
Customer testimonial which discusses the advantages gained from using the Agilent Medalist Family of test and inspection systems.

Case Study 2005-03-14

WMF WMF 19.2 MB