Limited Parts Agreement

Stato del Prodotto:

click to collapse this panelKey Specifications

  • Defective parts repair or exchange service
  • Flexible maintenance cost based on estimated consumption
  • Maintenance cost distributed over the duration of one year
  • Agilent provides tracking and administration of the credits, with monthly utilization reports on parts usage and credit balance
  • Credits are tied to part categories of similar value or function
  • Parts from Agilent are guaranteed and fully tested by Agilent’s stringent quality requirements
  • Agilent repaired or exchanged parts come with a 90 days warranty

click to collapse this panelDescription

Restore your test system with genuine parts for optimal uptime. Agilent understands these difficult challenges that manufacturers face, and has designed the Limited Parts Agreement – a new affordably-priced support program targeting our customers’ special needs.

Two agreement options are available, depending on the customer’s preference:

  1. Return-to-Agilent Repair Service Agreement (RTA) – A defective part is brought back to Agilent for repair and thereafter returned to the customer;
  2. Parts Exchange Agreement (PXA) – A defective part is exchanged with a working part
Features PXA RTA
Parts coverage • Module cards
• MPU
• System cards		 • Module cards
• MPU
• System cards
Parts turn around time Next business day 10 business day
Minimum orderable credits 5 5
Availability Asia and America China Only

Read more about Limited Parts Agreement Features and Benefits

To learn more, request additional support information.

click to collapse this panelPrice & Availability

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