- The current version is Genesys 2012.01 and has a companion Genesys 2012.01 SP1 service pack.
- Genesys 2012.01 SP1 Service Pack must be installed on top of an existing Genesys 2012.01 installation and uses the same license and language pack as the Genesys 2012.01 release.
- New licenses are required for the Genesys 2012.01 release, but not required for the SP1 service pack. Select the “New Release License Request” to obtain your updated licenses before installation.
|Release Date||Version||Version Description||
Free Trial Available
|2012-02-08||2012.01||Genesys 2012.01 adds new enhancements and significant reliability improvements over previous Genesys releases.|
How to Download
How to Install
- Requires a License
- Request Free Trial License
- Genesys 2012.01 Licensing
- Licensing and Download FAQ
- How to Download and Setup a Separate License Server
- License Compatibility Table
Hotfixes / Software Patches
Add-On Software / Utilities
- Windows 7
- Windows Vista
- Windows XP
- Not Applicable
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