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Genesys Software

  • The current version is Genesys 2012.01 and has a companion Genesys 2012.01 SP1 service pack.
  • Genesys 2012.01 SP1 Service Pack must be installed on top of an existing Genesys 2012.01 installation and uses the same license and language pack as the Genesys 2012.01 release.
  • New licenses are required for the Genesys 2012.01 release, but not required for the SP1 service pack. Select the “New Release License Request” to obtain your updated licenses before installation.
Release Date Version Version Description

Free Trial Available

2012-02-08 2012.01 Genesys 2012.01 adds new enhancements and significant reliability improvements over previous Genesys releases.