I am unable to update the firmware on my 34405A and get an error message, see attached image.
I have tried on two computers, one with Labview and one without. The results are the same.
The serial number on the instrument does not match the serial number on the software.
Communication with the instrument works fine using Labview, no problems at all.
I have seen settings being reset between power-ups, that is why I would like to update the firmware.